Education and Management 
Sales and Marketing 
Financial Affairs 
Human Resources 
Group Your Customers and Easily Manage Your Processes on a Single Screen
Categorize customer information, identify similar records, make bulk edits, and manage all customer management processes in an organized, fast, and accessible structure.
Creating Groups and Categories
Divide your customers into groups and categories. Create separate classifications for parents, students, institutions, or custom segments to make customer management more organized and accessible.
Similar Company and Person Scanning
When creating a new customer record, ensure the system scans for similar company or person information. Prevent duplicate records and maintain a clean and secure database.
Customer Update
Bulk edit existing customer information and update missing or outdated records in a single operation. Keep your database always up-to-date, accurate, and managed.
A Smart Management Solution That Simplifies Customer Relations and Accelerates Sales Processes
Streamline your processes by centralizing customer requests, feedback, and sales opportunities. Record all communication steps, clarify agent responsibilities, and create a streamlined workflow that strengthens the customer experience.
Appointing a Customer Representative
Assign each request to the relevant customer representative automatically or manually. Clarify areas of responsibility, distribute workload evenly, and ensure faster processes.
Creating a Support Ticket
Keep a record of all support requests from parents, students, or institutions. Organize your follow-up process by adding descriptions, priorities, and status information to each record.
Creating a List
Create customer lists based on specific criteria. Manage communication in a targeted manner by creating custom lists based on groups, categories, requests, or processes.
Defining List Types
Define different list types based on your school's needs. For example, create custom segments like "New Parents," "Pending Requests," and "Frequently Contacted" to make customer management more meaningful and organized.
- Are Requests and Support Requests Tracked?
Yes — each request is recorded separately and can be tracked in the system until resolved.
- Is Customer Service Integrated with Other Modules?
Yes — it can work with other modules like registration, course management, or user information.
- Can the Status of Support Requests Be Reported?
Yes — statistics such as how many requests were received, how many were resolved, and which requests are pending can be reported.