Provide comprehensive service with call center, web forms and ticket support registration system.
Automatically record all calls, easily view by call date, number or user, and keep track of your communication history.
Include explanations, requests, or referral notes for each call, enable staff to quickly access the call content, and maintain communication integrity.
Instantly access relevant parent or student information during calls, view past communication records, and manage conversations more consciously.
View all open, closed and canceled calls according to their status; instantly access the call history, and transform your communication process into a transparent, organized and manageable structure.
View all your calls by status on a single screen. Track ongoing calls, easily return to completed ones, and identify disruptions in your communication process by examining the reasons for canceled calls.
List your customers registered in the technical service and examine the open or closed service records of each customer in detail.
Track all your call activity throughout the day, hour by hour. See peak periods, analyze team performance, and manage your daily communication flow more effectively.
Yes, you can view all call logs and past conversations.
Yes, it works with other LMS modules such as registration and student information.
Yes, call data and performance metrics can be reported.